Public transport

Ostrava is the first city in the Czech Republic to introduce the paperless fare: there are no more paper tickets. Instead, standard contactless bank cards, ODISka pre-paid cards and Credit Tickets are used – all of these options can be managed in one place – MojeDPO.

Passengers get to choose between short-term tickets (10 and up to 70 minutes), and long-term tickets (1-day, 3-day, 7-day). Besides, there are also ODISka long-term tickets, which is a great way to save money if you intend to commute on day-to-day basis.

Don’t worry! If you’re buying short-term tickets, there’s a smart daily cap (an equivalent to 24-hour individual ticket) If you’re travelling with a group 5, you can get a 24-hour group ticket. If there’s more than 5 of you, and the 24-hour ticket doesn’t work for you, you’ll have to buy individual tickets. 

There are reduced and free fares available for students, children, elderly and people with disabilities. For more details and current prices, check out the DPO website.

You can use your regular contactless bank card (also mobile pass) immediately after getting on at the payment terminal inside the carriage. The payment terminal has English inbuilt in the menu. Sometimes it happens that a foreign bank card does not work, it depends on the individual setting. After activating this ticket, you must tap after getting on as well as when getting off. 

Also, please keep on mind that for larger luggage (including a bicycle or a pair of skis) or for a dog on the leash you have to buy an extra ticket (if you do not have a pre-paid long term ticket – see further on). Long-time ticket holders in purchased tariff zones and holders of 7-day, 3-day, 24-hour tickets can carry one bag (including a bicycle) and a dog free of charge.

A Credit Ticket is a simple anonymous chip card that can be bought at vending machines, at the main Points of Sales or at some private vendors. The minimum credit on the card is CZK 100 (the card is free) and you can pay either with Czech banknotes or Euro banknotes (no coins), or with your bank card.

The Credit Ticket can be “recharged” repeatedly and then simply used with the payment terminals in the carriages, similarly as ODISka and its “electronic wallet” or bank cards.

ODISka is a plastic card and it is used as a long-term coupon holder and a wallet which can be used i.e. for paying in suburban buses. You can order the card online via ODISka eshop, which will require registration and uploading your photo. Then there are as many as 3 weeks before your ODISka is ready for you to collect for an administrative fee (for issuing ODISka within 3 days the fee is higher). Only after receiving ODISka can you buy a long-term coupon online. Only after receiving ODISka can you buy a long-term coupon online. The price is based on the volume of services you will be using, such as the length of use, distances etc. The ODISka and the coupon together form the complete fully valid travel document. The system also works for trains, long-distance coaches and intercity transport generally, and so you can plan your journeys from door-to-door. When buying in the e-shop it takes 4 hours before it is activated and can be used.

No. There are another options. You can also buy a long-term ticket to accompany your regular contactless bank card (also a mobile pass) without buying the ODISka card. For this you register your bank card at www.odiska.cz and then buy the long-term coupon online. When buying it in the eshop it takes 4 hours before it starts to be activated and can be used. Also please keep in mind that the long-term coupon used with your regular contactless card is valid only in the vehicles of the Ostrava public transport company, but not in the suburban buses or trains.

Alternatively, you can buy a long-term ticket directly in the “Moje DPO” without registering your bank card.

Another shortcut option for the occasional use of public transport is an SMS virtual “ticket” (works only with Czech Mobile Operators O2 Czech Republic, T-Mobile, Vodafone, U:fon). Please never get on without the SMS confirmation of the validity of your ticket as you could be fined.

The SMS ticket format is displayed in the DPO vehicles, and on the DPO vending machines, along with its pricing.

Alternatively, you can see it on the DPO website.

Ticket inspectors work both day and night. They do not wear any uniforms, but they will show you their official badges. When in doubt, you may ask them for their ID card (it must have the same number as their badge). The inspectors have the right to film your interaction and – if you do not have a valid “ticket” or coupon – they have the right to ask to see your passport or residence card.

Also, a ticket inspector will ask you to check your card against the payment terminal: for these cases the terminal will be reset into a “review” or “inspection” mode (it will not charge you any money).

If you do not have a valid “ticket” you will be fined CZK 1,500. You can either pay on the spot, or later at the transport office Point of Sales. If you pay within 7 days the fine is reduced to CZK 1,000. If you own a valid pass and just didn’t have it on you, bring it to the main city transport office within the next 5 working days and you will then be charged only CZK 40 as a fine. If you don’t want to pay on the spot and you are not carrying your passport or ID, the ticket inspectors will call the Foreign Police in order to confirm your identity. In all cases the ticket inspectors are obliged to give you a written record of your fine and a receipt with their signature. Please make sure not to leave any debts unsettled as the fines can be claimed even from abroad. The fees grow exponentially if the debt from a fine needs to be collected from you later.